LiuGo Support
Last updated: June 22, 2026
For help or feedback, email liugo.support@gmail.com.
Frequently Asked Questions
- If walk distance appears inaccurate, allow location access and start walks outdoors where the GPS signal is clear.
- If reminders do not appear, enable reminders in LiuGo and allow notifications in system settings.
- If you cannot enter LiuGo on first launch, review and accept the privacy policy.
- If data has not appeared on a new device, use the same Apple Account, enable iCloud Drive, and confirm that iCloud storage is available. Syncing is automatic when a network connection is available.
Contact Support
When reporting an issue, please include your device model, iOS version, LiuGo version, approximate time of the issue, reproduction steps, and any helpful screenshots.